01732 884030
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Delivery Information

Delivery Information

*Please note all courier deliveries are made to UK mainland addresses Monday – Friday. Saturday deliveries may be available by request, please contact our customer service team on 01732 884030. Please note a surcharge will need to be applied for any Saturday delivery. For non-mainland addresses, please confirm delivery arrangements directly with our customer service team.

Free Delivery For All Orders Over £100

Australian BBQ love to make life easier for their customers, and for this reason any order over £100 will be delivered completely free of charge within the UK! Many items will be despatched from Australian BBQ HQ, but large items may be delivered directly from BeefEater BBQs, Alfa Pizza Ovens or Primo Ceramic Grills.

Delivery is made to the address given at time of order by courier*, and due to the size and weight of a typical barbecue, ceramic grill or pizza oven, your order may be delivered on a wooden pallet. Please contact us when placing your order to advise if there are any weight or height restrictions, or difficult access points at your location that may restrict delivery of your barbecue.

Orders under £100

Due to the nature of accessories and spares for barbecues, pizza ovens and ceramic grills, the weight or value of the items can be high and the size can be large. For this reason, with the exception of low value items, we typically delivery by registered courier.

Delivery charges are calculated on the following basis: 

Order value £12.00-£99.99 Delivery by Courier* £9.99

Order value under £12.00 Delivery by Royal Mail £4.00

Despatch

Orders are currently being despatched in 7 working days due to the high volume of orders we are receiving. Please bear with us during peak time (April-June) and be assured we are despatching orders as quickly as possible. Please note that for Alfa Pizza products, the majority of orders are shipped directly from the manufacturer in Italy and therefore the expected delivery timescale is 14 days.

You will receive an email confirming when your item has been despatched, but if you have any queries please don’t hesitate to contact us on customercare@australian-bbq.co.uk or call us on 01732 884030.