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Warranty Details

Warranty Details for BeefEater BBQs, Alfa Pizza Ovens and Primo Ceramic Grills

BeefEater BBQs

BeefEater Barbecues offer warranties on all their products. Conditions of the Warranty are detailed on the attached PDF, along with individual warranty periods for different products and their components.

BeefEater Warranty Details

To assist you when contacting your after sales team, please prepare the following details and have them ready when you call; model number, serial number, retailer purchased from, date of purchase, type of gas.
You do not need to register your warranty. However, you must retain your receipt or proof of purchase. When claiming warranty for this appliance you must provide a copy of your proof of purchase receipt. No claims for warranty will be accepted without proof of purchase.

Contact details for any BeefEater BBQ warranty claims should first and foremost be sent to customercare@australian-bbq.co.uk and will be processed by the customer service team at Australian BBQ, Lapa Distribution UK Ltd, Unit 15, Orchard Place Business Centre, Seven Mile Lane, Borough Green, Kent TN15 8QU.

Alfa Pizza

Alfa Pizza offer warranties on all their products. Conditions of individual warranties are detailed against each individual product. To view details of the warranty click on the relevant product and click on the 'Technical' tab. Here you will find a PDF with technical information and warranty details regarding your chosen product.

Alfa Pizza are an Italian manufacturer producing world class pizza ovens and offer leading warranty cover for their products. In the unlikely event you should need to register a warranty claim please contact Australian BBQ in the first instance. We recommend that you have the following details available when registering a claim; model number, retailed purchased from, date of purchase, type of fuel plus your receipt/proof of purchase.

Contact details for any Alfa Pizza warranty claims should be sent to customercare@australian-bbq.co.uk and will be processed by the customer service team at Australian BBQ, Lapa Distribution UK Ltd, Unit 15, Orchard Place Business Centre, Seven Mile Lane, Borough Green, Kent TN15 8QU.

Primo Ceramic Grills

Primo Ceramic Grills offer an industry leading warranty on all of their grills. Conditions of the Warranty are detailed on the attached PDF.

Primo Ceramic Grills

Upon receipt of your purchase please ensure you register your details on the Primo Grills website. In the unlikely event you should need to register a warranty claim please contact Primo Ceramic Grills directly at www.primogrill.com/en-us/explore/warranty

We recommend that you have the following details available when registering a claim; model number, retailed purchased from, date of purchase, type of gas plus your receipt/proof of purchase.